Frequently Asked Questions

  1. I registered for the symposium, but I am unable to attend.
    We are saddened to hear you will not be able to attend the symposium. If this is the case, you can try to resell your ticket since the name on the ticket doesn’t matter as long as you are in the same group (LIFE member, student or other). Sadly, we are not able to give a refund for your ticket(s).

  2. I am not a student (associated with the TU Delft or Leiden University) nor a member of S.A. LIFE, am I still able to attend the symposium?
    Yes, the symposium is open to everyone!

  3. Do I need to print my ticket?
    No, this is not necessary despite the instructions provided by Bitscan on your ticket and on the booking page saying otherwise. A digital version of your ticket with the barcode is sufficient.

  4. Is it possible to only visit a selection of the sessions instead of the full symposium?
    It is not mandatory to attend the full programme of the symposium. However, if you’re only interested in one or some of the sessions, we recommend waiting for one of the coffee breaks before leaving.

  5. How do I arrive at the Theater de Veste?
    It is possible to arrive by car, public transit or bicycle. For people arriving by car, parking spots are available in the parking garage of Theater de Veste. Theater de Veste is also accessible via public transit. Bus numbers 40, 60, 62, 63, 69, 174 and 455 leaving from Delft station can be used to reach the location. Furthermore, enough bicycle racks are arranged near the main entrance of Theater de Veste to park your bicycle.

  6. Do I need to bring my own lunch and what if I have allergies?
    Your lunch will be provided for by Theater de Veste (your ticket does already include this)! The lunch and the appetizers will all be vegetarian. An email will be sent when nearing the symposium date where you can disclose your allergies and tell us whether you would prefer a vegan option. If you didn’t receive this email, please contact us at lstsymposium@tudelft.nl.  

  7. How does the symposium actively contribute to sustainability?
    We took several measures to reduce our environmental impact. As an example, our promotion material (programme booklets, posters and pens) is made from recycled materials.

  8. What happens to my personal data?
    The organisational committee of the symposium will receive the personal data of the participants that have signed up via Bitscan. The committee will use and store this data as long as they are required for the successful conclusion of the symposium. This includes sending the printed review report to you, the visitors. After successful conclusion of the symposium, all data will be deleted.
    Additional privacy statements of Bitscan and S.A. LIFE can be found on their respective websites.